Privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates relating to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, anonymous visitor information may be provided to other parties for marketing, advertising, or other uses.

GDPR Policies

1. Our appointed GDPR Data Protection Officer (DPO) is Kamal Dave. He can be contacted by email: kamal@3rsoftwaresolutions.co.uk, for any aspect or issues related to GDPR. The DPO keeps a register of:

1.1. Minutes and instances of each company meeting held on GDPR
1.2. Data protection breaches
1.3. Each employee that has been trained on GDPR

2. 3R Software Solutions prides itself on adhering to the GDPR legislation as it applies to Small Business (we have less than 250 employees).

3. 3R Software Solutions has implemented all reasonable steps to safeguard the data both printed and electronically kept.

3.1. We keep, by ensuing all paper-based records are locked away when not in use, and only used accessible by staff with the authority to do so.
3.2. All electronic data is only accessible via appropriate passworded authority, and the systems themselves are protected by electronic firewalls and other electronic safeguards to prevent hacking where possible.
3.3. We maintain a register of all electronic equipment and file cabinets, with a description of what data resides on or in these assets that could be compromised should that asset be stolen and the data in them compromised.

4. You have the right to:

4.1. Request what data we hold on you or your company.
4.2. Request a copy of your signed consent form to hold sensitive data such as bank account details should these be held for you or your entity.
4.3. Update any data you believe is incorrect
4.4. Request how we use your data
4.5. Request us to limit the use of the data (i.e. take you off a mailing list). However, if you are a customer, we are entitled to keep sufficient data to send you invoices, and further data should we be extending credit to you in the normal course of doing, being with each other.
4.6. Request us to delete the data

5. We have the same right of data request from you as you have on us.

6. 3R Software Solutions has requested all their suppliers and agents to confirm in writing that they adhere to GDPR, and therefore will not inadvertently compromise your data held with us.

6.1. 3R Software Solutions will not share your data with any supplier agent or 3rd party without your consent or an order of the court.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Conditions of Use

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy please visit our Contact Us page.