Here at 3R Software Solutions we facilitate hardware and software maintenance support for EPoS equipment.
In the event of an item developing a fault, notify our customer service helpline, from here we can then assess the fault over the phone. If the fault cannot be resolved over the phone we also offer an equipment swap out service to ensure that you have the correct equipment as soon as possible!
In addition, we also provide you with regular updates to ensure that your software is up-to-date and maintained. We securely back-up data you have input into the system, ensuring safety of data. If your data has been corrupted for whatever reason, we can provide you with a previous back-up to restore the software to allow you to continue business with minimal losses.